Shipping policy

Shipping Policy

Free shipping

Standard tracked shipping is free on every order, with no minimum order amount.

Order processing

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed.

Delivery times

• United States: 7-12 business days after dispatch
• Europe and other countries: 8-15 business days after dispatch

Delivery times are estimates and may occasionally be longer during holidays or peak seasons.

Order tracking

Every order ships with a tracking number. Once your order is dispatched, we'll email you a tracking link, and you can also check your parcel on our Track Order page (/pages/track-order).

Multiple packages

If you order several items, they may arrive in separate packages. Your tracking emails will show each shipment.

Customs and duties

For orders shipped outside the US, local import duties or taxes may apply depending on your country's regulations.

Lost or delayed packages

If your tracking hasn't updated in 7 days or your order hasn't arrived within the estimated time, email us at ayraeyriort@gmail.com. We'll investigate with the carrier and, if the package is lost, send a free replacement at no cost to you.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, contact us right away and we'll do our best to update it before the order ships.